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Oleksandr Lugovskyy Rodriguez

Systems Administrator

Specializing in Microsoft 365, Exchange Online, PowerShell Automation, and Level 3 Technical Support

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Oleksandr Lugovskyy Rodriguez - Systems Administrator

Curriculum Vitae

Systems Administrator with solid experience in Microsoft 365 and hybrid environments, specializing in Exchange Online, automation with PowerShell and level 3 technical support. I stand out for my focus on continuous improvement, proactive resolution of complex incidents and collaborative work in remote environments.

Comprehensive technical training in systems administration, networking and web development, with the ability to adapt to different technological environments and provide solutions both in infrastructure and user support.

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Location: Benicarló - Castellón
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Phone: 642 767 948
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Birth: April 19, 1997 (Chuhuyiv, Ukraine)
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License: Driving License B

Languages

Spanish Native
Catalan C1
Russian B1 (spoken) / A2 (written)
English B2 (written) / B1 (spoken)

Professional Experience

Systems Administrator

ALTEN Spain (formerly Clevertask) - Remote Oct 2024 - Present Current
  • L3 support in hybrid Microsoft 365 environments for Grifols
  • Administration of Exchange Online and on-premises Exchange
  • Automation of administrative tasks using PowerShell
  • Resolution of complex incidents and proactive system maintenance
  • Identity and access management using Microsoft tools
  • Support for collaborative platforms like Teams and SharePoint
  • Remote teamwork with a focus on continuous improvement

Systems Administrator (Level 3)

Clevertask - Remote Mar 2023 - May 2024
  • Same responsibilities as current role, continued under company transition to ALTEN
  • Participation in Microsoft 365 support and improvement projects

IT Support Collaborator

Clevertask - Remote Oct 2022 - Feb 2023
  • Assisted the systems team to gain practical experience
  • Handled basic ticketing, technical documentation, and incident resolution
  • Initial exposure to Microsoft 365 platforms and user support
  • Applied remote support best practices

IT Technician

MBD Informática SL - Benicarló Jan 2020 - Aug 2022 (Full-time) / Mar 2020 (Part-time)
  • Maintenance and repair of equipment, Kyocera printers, and copiers
  • Website development and maintenance for clients and internal use
  • IT support for SMEs and educational centers

Web Development Intern

MBD Informática SL - Benicarló Apr 2019 - Jun 2019
  • Web development internship and hardware maintenance

Cashier / Night Stock Clerk (Summer campaigns)

Bon Preu S.A.U - Benicarló Summers 2015 - 2018
  • Seasonal role during summer campaigns

Intern - Systems Administrator (ASIR Program)

24 PC - Benicarló Mar 2017 - Jun 2017
  • Server administration with Plesk, content management, and web design

Intern - Microcomputer Systems (SMR Program)

Professional PC Informatica SCP Mar 2015 - Jun 2015
  • Hardware assembly, formatting, and system imaging

Academic Background

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Higher Degree in Web Applications Design

IES Joan Coromines - Benicarló

2017 - 2019

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Higher Degree in Computer Systems and Network Administration

IES Joan Coromines - Benicarló

2015 - 2017

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Intermediate Degree in Microcomputer Systems and Networks

IES Joan Coromines - Benicarló

2013 - 2015

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Mandatory Secondary Education

IES Joan Coromines Secondary School - Benicarló

2009 - 2013

Additional Skills

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Microsoft 365

Administration of hybrid environments (Azure AD, Exchange Online, SharePoint, Teams)

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Exchange Server

Hybrid management, advanced troubleshooting and migrations

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Azure AD

AD Connect synchronization, identity, and policy management

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PowerShell

Scripting and automation of administrative tasks

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ServiceNow / HP Service Manager

Incident management and ITIL-based workflows

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Linux y Windows Server

Basic and advanced system administration

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Cloud Backups

Experience with solutions like AvePoint Cloud Backup

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ITSM & Monitoring Tools

Ticketing, alerting, and incident tracking

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Security & Compliance

Permissions, retention policies, and M365 auditing

Get In Touch

Contact Information

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Location

12580 - Benicarló - Castellón, Spain